The power company apologized for the error and says it's working to correct the issue.
  • TommySoda@lemmy.worldEnglish
    28·
    2 months ago

    That just sounds like incompetence when the meters were installed. Hopefully this dude gets a fat check from someone for them fucking it up for 18 years.

    • halcyoncmdr@lemmy.worldEnglish
      17·
      2 months ago

      You just know they’re going to try and do nothing, fix the issue and act like nothing happened. He’ll have to hire a lawyer to have them do the right thing and go through to figure out how much he overpaid… And will still want to just give some sort of account credit.

      • OhmsLawn@lemmy.worldEnglish
        13·
        2 months ago

        “We can only access the last six months of billing history. We will credit the difference on your next bill.”

        • halcyoncmdr@lemmy.worldEnglish
          7·
          2 months ago

          Exactly the type of situation I see happening. And that will be only after he complains that they didn’t proactively do anything about it.