The advent of Quest was supposed to streamline the usage of VR. But what was once friction of complicated hardware and requirements has been replaced with a mess of usability issues that make people not want to come back.

  • Repulsa
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    9 months ago

    I know it’s not rocket science but at the same time I played Horizon Worlds with my wife the other day and it was a nightmare getting it set up.

    I couldn’t see anything in the Quest guide on the headset to explain how to add friends. Friends are followers which if you’re used to social media terminology is confusing. A follower isn’t always the same as a friend. Very very minor hurdle.

    The next thing was trying to meet her once she had managed to get into the app. She was put into the welcome world or somewhere that we couldn’t join together.

    Invited to Venues and then I couldn’t hear her at all but she could hear me. Messed around with in app audio settings to no avail. Quit the app, ‘called her’ which I guess put us in a party. Had to set audio to party audio rather than app audio. So we still weren’t entirely in the real experience.

    I’m guessing she must have denied mic permissions without realizing it when she first opened the app so I’ll have to either show her how to change that or do it for her.

    I don’t mind troubleshooting and tinkering with my experience (I enjoy it!) but she absolutely hates stuff like that and wants things to just work. I think that’s probably the case for most people outside of gaming and tech.