When you need to drop off your tech devices for a repair, how confident are you that they won’t be snooped on?

CBC’s Marketplace took smartphones and laptops to repair stores across Ontario — including large chains Best Buy and Mobile Klinik — and found that in more than half of the documented cases, technicians accessed intimate photos and private information not relevant to the repair.

Marketplace dropped off devices at 20 stores, ranging from small independent shops to medium-sized chains to larger national chains, after installing monitoring software on the devices. In total, 16 stores were recorded. (At four stores, the tracking software didn’t log anything, or the stores didn’t appear to turn the devices on.)

Technicians at nine stores accessed private data, including one technician who not only viewed photos but copied them onto a USB key.

  • Rogue
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    8 months ago

    Dude. Calm down. You said something that people disagreed with, just accept that’s the case and move on.

    We’ve all had people disagree with us, doubling, tripling, quadrupling down on it achieves nothing.

    • logicbomb@lemmy.world
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      8 months ago

      It doesn’t matter if people disagree with you. It matters if you’re right. I obviously don’t care what people think, beyond my disdain that humans can actually act this way. It’s disappointing to have to be grouped with you guys.

      • Rogue
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        8 months ago

        it matter if you’re right

        I obviously don’t care what people think

        If you don’t care then why does it matter?

        • logicbomb@lemmy.world
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          8 months ago

          If you don’t care then why does it matter?

          I literally explained in the next sentence. “It’s disappointing to have to be grouped with you guys.”

          I like to think of humans as thinking beings. The kind who possess the basic ability to communicate properly. The kind who understand that the reason you might say a sentence is to explain something from the previous sentence. Just basic things that separate us from animals.

        • logicbomb@lemmy.world
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          8 months ago

          Does it physically hurt you when you try to think? I specifically said that it doesn’t matter if people disagree with you.

          I find it odd that the moment I make a comment saying, “Here are a few characteristics that I think every human should exhibit,” several people come out of the woodwork and essentially raise their hands and say, “Not me! I’m subhuman and proud!”

          • wildginger@lemmy.myserv.one
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            8 months ago

            And I specifically said its gotta smart that you failed both where it matters and where it doesnt. Keep up, it was a very simple sentence.

            Youre one of those mensa heads, right? You took a facebook iq test and loved the rush so much you took it for gospel? Thats typically the type who say smooth brain shit like that.

            • logicbomb@lemmy.world
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              8 months ago

              But we were both talking about whether it hurts me, not whether it hurts you. I can accept that you’re such a weak-willed loser that you are truly hurt when somebody disagrees with you, but only because you seem to insist that it’s natural. So I guess it’s the natural state for you.

              On the other hand, I don’t care who disagrees with me. Either I am convinced by a good argument and I change my mind, in which case, I get to be more right than I used to be, or I get to be right while another person embarrasses themselves. It’s win-win, because I don’t get emotionally attached to losing arguments like most people.

              Although, I admit, it would be more fulfilling if the person embarrassing themselves actually has a chance in hell of winning an argument against me.

              • wildginger@lemmy.myserv.one
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                8 months ago

                Its fascinating, how you make up words no one said to you to argue against. Is that a mark of intelligence? These delusions and hallucinations?

                The emotional attachment you have to these arguments is oozing from every comment you make. For someone as smart as you, you sure do lie like a brainless git.

                Hook line and sinker on the mensa brain too. Let me guess, youre here cause the fools on /pol couldnt handle your genius?

                • logicbomb@lemmy.world
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                  8 months ago

                  And your comment contains nothing at all. No sign of any sort of point. Just emotionally charged insults, presumably from your hurt ego. I think if the AUTO;TLDR bot ran on your comment, it would say, “I’m angry because you seem smart and you disagree with me. I am desperate to convince myself that you’re also emotional, because that is my only chance at not looking like a complete loser.”

                  Barely any reference to the preceding comments. It looks like something that a person like you can just copy-paste into any comment chain. In fact, I suggest you save it for the next time. If this sort of comment is something that you can feel good about right now, it’ll probably fit right in to any other “argument” you engage in, as well. You can even save yourself a lot of trouble and just lead with this comment. Let people know the caliber of person that they’re dealing with from the start.

                  On the other hand, despite how much you probably like your comment, I guess forgetting about the subject matter and resorting to pure insults as close as a person like you can get to conceding, so I’ll take it as such.

                  • Rogue
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                    8 months ago

                    Once you’ve got a clear mind you should re-read the comments you’re replying to. The only anger is your own, the only emotion is your own, the only ego is your own.

                    Everyone else is just toying with you for amusement. It’s like watching a dog snapping at its own tail. You know you should probably help the poor soul out but at the same time you kinda want to see what happens.