Cindy Picos was dropped by her home insurer last month. The reason: aerial photos of her roof, which her insurer refused to let her see.
“I thought they had the wrong house,” said Picos, who lives in northern California. “Our roof is in fine shape.”
Her insurer said its images showed her roof had “lived its life expectancy.” Picos paid for an independent inspection that found the roof had another 10 years of life. Her insurer declined to reconsider its decision.
Across the U.S., insurance companies are using aerial images of homes as a tool to ditch properties seen as higher risk.
Nearly every building in the country is being photographed, often without the owner’s knowledge. Companies are deploying drones, manned airplanes and high-altitude balloons to take images of properties. No place is shielded: The industry-funded Geospatial Insurance Consortium has an airplane imagery program it says covers 99% of the U.S. population.
My last home insurance company sent a letter that was essentially “consent to pay more than the limit we can legally charge you or we will drop you.” I had not made a single claim. They can and will drop you the minute they think you’re not profitable enough.