Their customer service is trash to begin with.
Took em days to reply to my email saying I wasn’t able to log in to my account cause it said it didn’t exist, then I tried to make an account with the same username and it said it was already taken. Both can’t be true. Their reply was literally, ticket has been closed please email again if you still need help.
They didn’t say “I had a bad experience”, they said “their service is trash”. You don’t get to say something sweepingly false and then hide behind “it was my experience”.
Their customer service is trash to begin with. Took em days to reply to my email saying I wasn’t able to log in to my account cause it said it didn’t exist, then I tried to make an account with the same username and it said it was already taken. Both can’t be true. Their reply was literally, ticket has been closed please email again if you still need help.
Can confirm. But unfortunately that is the case with virtually every modern company.
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Cool?
No more cool than your anecdote, really.
I didn’t reply to anyone else to invalidate their experience?
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They didn’t say “I had a bad experience”, they said “their service is trash”. You don’t get to say something sweepingly false and then hide behind “it was my experience”.
Cool? No one did that to you?
Not an experience I made