This is an automated archive made by the Lemmit Bot.

The original was posted on /r/maliciouscompliance by /u/fullerm on 2024-11-11 04:04:38+00:00.

I just remembered an incident of Malicious Compliance on my part. I was working at the best hotel in a medium-size city in the Midwestern US, as a night auditor. If you don’t know, in many hotels might auditors usually work the front desk overnight as well as do some light bookkeeping/accounting work.

We had a policy that if you went over the amount that your credit card was authorized for, we sent a copy of your folio (essentially a receipt of your charges so far) to your room, and it was slid under the door by our overnight security staff. A guy from big coastal city was in town on business, and had overspent his authorization, so off the folio goes. At about 4:30 in the morning, I get an angry phone call from him asking why his receipt was sent to his room, so I explained the policy. His angry response was to demand that I authorize his credit card for $175,000. Yes sir, no problem sir. The unused portion will be returned to your credit card in 7-10 business days. That meant he had almost $200,000 held on his card for nearly two weeks.

I get in the next night, and my supervisor is waiting for me, and asked why I did it. Because he asked for it.

TL;DR: Angry hotel guest demands that $175,000 be held on his card. So I did exactly that.