this is a topic i’ve been heavily involved with because i still consider myself to be someone who prefers using technology at a very beginner friendly level, plus it’s very good when a linux operating system makes you feel right at home when it has a modern desktop environment. this is why i really like gnome, its simplicity and usability is something available for everyone, for beginners and for a lot of other people, but if you had to, say, rearrange xfce or kde for someone who was an elderly person or an absolute beginner so that they wouldn’t have any trouble using linux, how would you do it? (screenshot is my current linux mint desktop, very simple and extremely user friendly!!!)
Feel free to replace it with the remote tool of your choice. Just keep in mind that it needs to be easy to use from the supportee’s end (double click, read a code).
Try a mesh VPN and SSH would be my advice
Thanks for the suggestion, I’ll have a play in the new year and see if it’ll work _
I have wireguard on my home net and just vnc into devices I need to access.
At my parents house I have a cheap gl inet device running wireguard so I can vpn in of they have any issues as well.