They took the site down, but left it up for a long time, given the circumstances. Considering the fact that Nazi rhetoric and the literal swastica symbol is already a highly recognizable symbol no company should want to be associated with, the fact the site received significant traffic and is thus more on their radar than most other Shopify sites, and that it had widespread media attention that one of any of Shopify’s thousands of employees could have reported to management, shows that they probably knew it was there, but chose not to take it down until much later.
If you see Nazi merch being sold on your platform, and you wait to take it down, then tell people not to give comment to anyone outside the company, it’s pretty clear you aren’t exactly that opposed to Nazis.
They took the site down, but left it up for a long time, given the circumstances. Considering the fact that Nazi rhetoric and the literal swastica symbol is already a highly recognizable symbol no company should want to be associated with, the fact the site received significant traffic and is thus more on their radar than most other Shopify sites, and that it had widespread media attention that one of any of Shopify’s thousands of employees could have reported to management, shows that they probably knew it was there, but chose not to take it down until much later.
If you see Nazi merch being sold on your platform, and you wait to take it down, then tell people not to give comment to anyone outside the company, it’s pretty clear you aren’t exactly that opposed to Nazis.