Wow, two people misread that message so badly, they really thought “hey hey!” would be a valid username.

This isn’t a user problem, its on us to communicate as best as we can.

Hi, please try logging in with the credentials below.

Username: user.name

Password: P@ssword

Response: Hi, we tried “this” as the username, we even tried it capitalized (“This”) and all caps (“THIS”), still doesn’t work. Are you sure the password is correct?