I have been using apple products for a long time now, and it seems that for every apple product I buy I manage to find a flaw. whether its iPhones that have scratches and chips out of the box, iPads with uneven tone of the display (one area water than the other), or a MacBook with the lid shifted compared to the base. my experience is that no apple product will be perfect out of the box, and that trying to get a replacement is not worth the hassle as the replacements as well are not perfect out of the box. and lets not talk about fiascos like the butterfly keyboard which was kept alive for way too long.

now, if it was a mid-range tech company, where the products were cheaper, that would have made sense, but the apple brand is synonymous with quality and luxury, and for the price they charge for their products - wouldn’t it have made sense to accept no less than perfection? to expect more rigorous quality control?

maybe people who have insight on how apple and similar companies do quality control can shed some light on that, and on why the end result often doesn’t seem to match Apples reputation?

  • tujuhtigatujuh@alien.topBEnglish
    1·
    1 year ago

    Man, I totally get where you’re coming from with the Apple frustrations. It’s like, you dish out a hefty sum expecting top-notch quality and then bam! You’re hit with issues right out of the box. It’s not just you; I’ve heard similar stories about iPhones looking like they’ve been in a pocket with keys, iPads with that weird display tone thing, and don’t even get me started on the MacBook lids.

    You’d think with the price tag and Apple’s rep for quality, these things would be flawless, right? But nope, there’s always something. And trying to get a replacement feels like entering a loop of imperfection. It’s wild that they let the whole butterfly keyboard debacle drag on for ages too.

    You bring up a solid point about expectations. If it was some mid-range brand, maybe these issues wouldn’t sting as much. But Apple’s like the Gucci of tech, so you’re not just buying a gadget; you’re buying into this idea of luxury and perfection. It does make you wonder about their quality control process. Like, how does this stuff slip through, especially given their reputation?

    Anyone out there with insider knowledge on Apple’s QC? It’d be interesting to get some insight into why there’s this mismatch between Apple’s luxe image and the reality of their product quality.