Hi there, sorry if this isn’t the right place to post. I’m currently traveling overseas. I was on an overnight train and I saw a notification pop up about an AirTag that has connected to my iPhone. I clicked the notification and opted to “erase” it from my iPhone (I’m almost certain it said erase not remove). In doing this, it asked me to enter my Apple ID email and password. Within seconds of doing this, my iPhone 14 did a complete factory reset.
I did not enter the find my app, I just clicked the notification that appeared on my Home Screen.
I went about setting up my iPhone by signing into my Apple ID, however none of my preset home screens transferred across. Everything was signed out inc emails etc. All my emails require two step authentication and as I am overseas and don’t have access to my home SIM card I cannot log in to my emails etc. I used another persons phone to log on and change my Apple ID password immediately. I called my bank and froze all my accounts (no money had been taken).
Is there a chance, when I was attempting to remove the AirTag I have somehow “removed my iPhone” and triggered a factory reset? I can’t find any YouTube videos or anything explaining this. Any help would be so appreciated. Thank you.
It sounds like you didn’t read the message correctly and overreacted by erasing your phone.