Hello,

I got WiFi security camera from China, it worked fine for few months.

Now the colors are messed up, I think they are inverted, there is no option in settings for inverting colors, I did reset the camera, but it didn’t work. I did firmware update and neither did it work.

Camera model: JA-C10CS

Image from my phone

Image from Security Camera

What could have caused this?

P.S. before you ask, I did contact manufacturer and they are offering replacement, but I have to send camera back and since I ordered using freight forwarder, sending it back is more expensive than it’s worth.

  • magpupu2@alien.topB
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    If you have not done a factory reset, do it. If that did not fix the issue, then the sensor or firmware is messed up and not worth fixing. If it is that cheap, get a new one. Since you have this experience, getting the exact same model could have the same issue later on.

    • Dr0idGh0sT@alien.topOPB
      link
      fedilink
      English
      arrow-up
      1
      ·
      1 year ago

      The exact same model is actually discontinued, but the brand has available other models. I have tried to look through comments (listing I bought this camera from is still up and there are thousands of comments) but haven’t seen anyone else commenting about the same issue 🤷