I noticed my X20 Seagate from Newegg was missing 7 months from it’s warranty when registered on the Seagate website. This is a common issue, and Seagate usually corrects the warranty expiration date without issue.

However, after supplying the info on this new Exos X20 “Shipped and sold by Newegg”,Seagate support informed me that my drive is OEM and doesn’t have a Seagate warranty.

I’m already 18+ hours into a full parity sync on this drive - but definitley am concerned about having no warranty on what is supposed to be a brand new HDD.

What would you do in this situation?

  • McFeely_Smackup@alien.topB
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    11 months ago

    I quit dealing with Newegg completely years ago when they were selling Intel CPU’s that were a slug of zinc and were refusing returns on them, even though the problem was known and widespread. I had to do a CC chargeback to get my money refunded.

    the company has no integrity.