I noticed my X20 Seagate from Newegg was missing 7 months from it’s warranty when registered on the Seagate website. This is a common issue, and Seagate usually corrects the warranty expiration date without issue.

However, after supplying the info on this new Exos X20 “Shipped and sold by Newegg”,Seagate support informed me that my drive is OEM and doesn’t have a Seagate warranty.

I’m already 18+ hours into a full parity sync on this drive - but definitley am concerned about having no warranty on what is supposed to be a brand new HDD.

What would you do in this situation?

  • AdventurousHunter575@alien.topBEnglish
    1·
    11 months ago

    Excuse my blatant asking but is there any consumer protection in US and CA?

    Like this:

    Under EU rules, a seller must repair, replace, or give you a full or partial refund if something you buy turns out to be faulty or doesn’t look or work as advertised. You always have the right to a minimum 2-year guarantee, at no cost. However, national rules in your country may give you extra protection.
    You can return any purchase within 14 days without justification…

    https://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm

    This actually pretty old law served me well as 14d are usually enough to test a drive quite thoroughly (including badblocks).