Hi all, I have been stumped by this for a few days now, and I am totally frustrated as to what else I can do. I had professionally taken Christmas pictures taken, and they are both too large in size to be used for Snapfish, Shutterfly, etc. They are in JPG format. I have tried to compress the files and even asked the photographer to change from JPG to JPEG and resize, but I keep getting either a “low resolution” error, or that the files exceed 140 MB. The original file, however, says its 122MB, so it shouldn’t be an issue.

What are my options? I asked the photographer 4 times to help, and they are at a loss as well. TIA!

  • lostincbus@alien.topBEnglish
    1·
    11 months ago

    I have some pretty big jpeg files and none come near 128MB. Are you able to open and view the file?

  • Mysterious_Panorama@alien.topBEnglish
    1·
    11 months ago

    Resize it to between 3,000 and 4,000 pixels on the longer edge. On a Mac, Preview will do this. Dunno what platform you’re on.

  • SophisticatedSavage7@alien.topBEnglish
    1·
    11 months ago

    I would definitely reach out to the photographer with the sizes of the images you want. It’s a fast process for the original photog to change the size…. Might not be for you.