23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.
Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.
If you have an account with them, do this right now.
Here’s an email template for what to write: https://www.patreon.com/posts/94164861
So, our main interactions happened in the past, your fault and abuse of me happened in the past, and now, in the present, you can slip a little “go out of your way or the legal terms governing our interactions in the past will be altered” clause in an email, and it’s all legal?
(Hold on, let me try applying a rule of thumb that helps me answer legal questions like this: Would this help the rich and powerful maintain riches and power?… Yes. I think the answer to my question above is yes.)
I’d argue the the interactions and faults of the past should be governed by the agreement we had in the past.