Martineski@lemmy.fmhy.mlM to

Singularity | Artificial Intelligence (ai), Technology & Futurology@lemmy.fmhy.mlEnglish · 1 year ago

An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff after an AI chatbot outperformed them (article from 12.07.2023)

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An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff after an AI chatbot outperformed them (article from 12.07.2023)

Martineski@lemmy.fmhy.mlM to

Singularity | Artificial Intelligence (ai), Technology & Futurology@lemmy.fmhy.mlEnglish · 1 year ago

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https://www.businessinsider.com/ai-chatbot-ceo-laid-off-staff-human-support-2023-7?IR=T

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1 year ago
Exactly. That company quickly reversed the decision. So why the “terror” at this future, if one thinks that AIs can’t do this work?

Singularity | Artificial Intelligence (ai), Technology & Futurology@lemmy.fmhy.ml

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