Gaming communities can be rough, but I can’t think of another forum like Steam which is across so many games consistently incredibly toxic towards developers, even if their product is fine with only minor issues and no predatory monetization. They are my least favorite place of conversation.
What would you do to improve the culture around them?
I don’t see that happening. Maybe a karma system? Normally I dislike those systems but they do a decent job at regulating users. If someone gets downvotes or has low discussion karma, just hide their post. Shouldn’t be that hard to do either.
A man can dream :(
People need to be held accountable for their actions. Valve has the money and should invest in a proper moderation team.
Relying on karma has a whole slew of issues, especially in something that is already a proper Wretched Hive of toxic bullshit. Look at Reddit, for example.
Take a look at explodingheads. If nothing else is changed in a toxic community except karma, that’s probably what you get