• JustEnoughDucks@feddit.nl
    link
    fedilink
    arrow-up
    1
    ·
    edit-2
    1 year ago

    My monthly electricity budget is fixed at ~200€ per month, regardless of the electricity I use.

    Then at the end of the year I get a bill for an extra 2000€ even though I didn’t use much at all and the company claims that I used 99.99% of my electricity during the one most expensive month of the year.

    Then we have to call them and say “that is literally impossible, you are scamming us.” To which they reply “we can’t see what electricity you use, we can only estimate it.” (How are they even an energy company in that case of all of their numbers are made up guesses?)

    Then we go through a song and dance of using our smart meters monthly tallies to prove definitively that our usage was much lower and evenlt spread so we should actually be barely paying any extra or getting money back.

    To which they reply “we will lower it to only a few hundred, we do so much for you and you should be greatful we worked so hard to get you this price.”

    This is Belgium. This is a real service conversation. Fuck Mega, Fuck their lying scamming bullshit “service” and I hope every executive of mega gets their bedroom infested with wolf spiders and gets bedbugs.