In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the

Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI::In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the

  • harold@lemmy.worldEnglish
    2·
    1 year ago

    “basic scripted jobs” can replace CEO/C exec/HR too this has nothing to do with it now.

    • phx@lemmy.caEnglish
      21·
      1 year ago

      No, a basic scripted jobs cannot replace HR. Maybe they can supplement some functions of management or HR type jobs.

      Tier-1 helpdesk though - for example for some ISP’s - literally work from a script. They have a fixed set of questions or workflows they can answer, and aren’t supposed to deviate from such.

      Think “Have you restarted your modem? What lights are showing? etc”