Quote from the article
One page of the company’s website compares a human nurse’s $90 per hour salary to an AI agent’s $9 an-hour running costs. Hippocratic claims its AI nurses outperform human nurses regarding bedside manner, education, and narrowly miss on satisfaction, according to a survey.
I don’t know of any tele-triage nurses that get paid $90 an hour. Moreover bedside manner does not equal telephone/video demeanor.
90 is pretty accurate for an RN when I am. Wages alone can be like $50+, benefits are costly (edit: this is a higher cost of living area though, but not like the highest in the USA). Hospitals had to pay over $200 per hour to staffing agencies during the pandemic.
But that doesn’t take away from how dark the article is
General rule of thumb is front loaded cost for W2 full-time workers is 1.5 to 2 times salary. So 50/hr may run 90/hr billed.
Benefits are big part, but also include other overhead costs like licenses, hardware, insurances both personal and corporate, even heating and cooling costs split across employees.
A lot of overhead would still apply. Probably not licenses