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Joined 4 years ago
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Cake day: March 23rd, 2020

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  • A few things.

    First, regarding the customer complaint, you’re replaceable. The company brand is not. So they will never side with you on the matter. I’m not a lawyer and it sounds like you’re part time which doesn’t help your case, but I would still recommend documenting everything with timestamps and collecting any evidence you have, and going for a free consultation (best case scenario you get some free pay).

    Second, people at work protect their friends. Based on your writing, I assume you’re not friends with your boss. That’s bad. I’m not the best at becoming friends with higher ups, but it is an important skill which would probably have mitigated this situation.

    Third, if you want to keep this job, sit down with your boss and force an awkward conversation. Say you’re sorry about the issues that have come up lately, and want to work with him/her to get you back on track. It doesn’t matter who is right/wrong or who is after who, this is how adults settle things and move forward.