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2·1 year agoWe have added some code which tries to reconnect if there is a video loading error. This should fix most occurrences of “The media could not be loaded…”. We will keep testing this on more devices.
We have also added a feature which tries to remember the current time for each movie. So if the viewer refreshes the page or comes back later on the same browser, it should continue at the same place in the movie. We will test this more.
Regarding skipping forwards and backwards, we are still working on fixing this.
Thanks for your feedback.
We can confirm that we are also seeing the problem with time skipping and clicking on the time bar, we are looking at the server and the video player to solve this. Thanks for your detailed response.
For the error “The media could not be loaded”, sometimes refreshing the page fixes that. We understand that doesn’t really solve the problem, so we will work on a better solution for this today.
Hi, we have disabled popup advertising on the website. You previously said that it was working on your phone but the ads still showed on your desktop, is this still the case? We will message the advertising company about this.
You can use an adblocker to completely remove adverts.
Sorry, we are looking into this and will reply again when it’s fixed.
We have disabled pop-up ads on the website for now because they are currently too aggressive. It may take up to a few hours to take effect as caches clear. Thanks for your feedback.
We’ve checked on a few devices and the audio is working for us so far. There is quite a long silent part at the beginning during the logos. We will double check the audio and fix if needed. Thanks for letting us know.
We have uploaded this now:
We were fixing some server issues over the past few days and there were a few hours where the media servers were down. They should be more stable now, sorry about that.
We have added some fixes for video time changing, but there are still some cases where it doesn’t work properly yet. We will check on iOS after the weekend.
A forced refresh may also be needed.
Thanks and have a nice weekend.