In a letter to victims who filed a lawsuit against the company, 23andMe blames its breach on customers for reusing passwords.

Hope this isn’t a repeated submission. Funny how they’re trying to deflect blame after they tried to change the EULA post breach.

  • givesomefucks@lemmy.worldEnglish
    204·
    6 months ago

    If they really do blame this on the users

    It’s not that they said:

    It’s your fault your data leaked

    What they said was (paraphrasing):

    A list of compromised emails/passwords from another site leaked, and people found some of those worked on 23andme. If a DNA relative that you volunteered to share information with was one of those people, then the info you volunteered to share was compromised to a 3rd party.

    Which, honestly?

    Completely valid. The only way to stop this would be for 23andme to monitor these “hack lists” and notify any email that also has an account on their website.

    Side note:

    Any tech company can provide info if asked by the police. The good ones require a warrant first, but as data owners they can provide it without a warrant.

    • LUHG@lemmy.worldEnglish
      72·
      6 months ago

      That’s not 23 and me fault at all then. Basically boils down to password reuse. All i would say is they should have provided 2fa if they didn’t.

      • 52fighters@kbin.social
        42·
        6 months ago

        All i would say is they should have provided 2fa if they didn’t.

        At this point, every company not using 2FA is at fault for data hacks. Most people using the internet have logins to 100’s of sites. Knowing where to do to change all your passwords is nearly impossible for a seasoned internet user.

        • TORFdot0@lemmy.worldEnglish
          21·
          6 months ago

          The sad thing is you have to balance the costs of requiring your customer to use 2FA with the risk of losing business because of it and the risk of losing reputation because your customers got hacked and suffered loss.

          The sad thing is some (actuall most) people are brain dead, you will lose business if you make them use a complicated password or MFA and it puts them in the position to make a hard call.

          They took the easy route and gave the customer the option to use MfA if they wished and unfortunately a lot of people declined. Those people should not have the ability to claim damages (or vote, for that matter)

          • QueriesQueried@sh.itjust.worksEnglish
            1·
            6 months ago

            I feel like that argument could be made for some things, but inherently cannot apply to companies involved in personal, genetic, or financial information.

    • Zoolander@lemmy.worldEnglish
      51·
      6 months ago

      The only way to stop this would be for 23andme to monitor these “hack lists”

      Unfortunately, from the information that I’ve seen, the hack lists didn’t have these credentials. HIBP is the most popular one and it’s claimed that the database used for these wasn’t posted publicly but was instead sold on the dark web. I’m sure there’s some overlap with previous lists if people used the same passwords but the specific dataset in this case wasn’t made public like others.