Pricing via Octopus Agile

  • Belazor@lemmy.world
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    1 year ago

    Octopus are now on week 13 out of an estimated 6 weeks to fix my IHD not being able to maintain a connection and constantly rebooting itself.

    I keep getting updates every 2 weeks saying the engineers are still working remotely on my meter.

    I know this is unrelated but I saw octopus and well I am somewhat annoyed at this point.

    • wewbull
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      1 year ago

      If it’s just the IHD with problems, don’t worry about it. Mine is in a drawer somewhere. It doesn’t do anything.

      • Belazor@lemmy.world
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        1 year ago

        I don’t know, but Octopus are no longer receiving smart meter data from me (and vastly overestimated my bill after I was away for a month).

        I assumed the IHD was receiving data from the meters and pushing it to the account, is that not how it works?

        • wewbull
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          1 year ago

          No, the meters communicate directly over a mesh network setup between neighbouring meters. I think somewhere they’ll be a cell tower connection or something.

          The IHD is solely for you to look at, or not.