While you are absolutely correct, I can’t help but feel like there is some percentage of blame due to the naming of their consoles. It’s already confirmed that Microsoft put a lot of resources solely on what to name the second Xbox. If there was an Xbox 2 out at the same time a Playstation 3 was out, no doubt clueless parents would flock to the newer sounding console. Xbox 360 was fine, and we can see how incredibly successful that console was.
Fast-forward to Xbox One and things start to get a little shaky. Then you have Xbox One X. And then you have Xbox Series X. I can promise you parents who don’t have a clue are, at the same time, not patient enough to hear a 10 second explanation on what the names mean. Or they just go with Playstation because it’s just easier.
Again, not saying the naming was the reason, but I genuinely believe it played a role to their holiday sales.
insert Uno meme
microsoft: build your devs from the ground up or draw 25
microsoft: What about AI? Ha Ha!