Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.

It’s important to clarify that there are two very different types of remote start we’re talking about here. The first type is the one many people are familiar with where you use the key fob to start the vehicle. The second method involves using another device like a smartphone to start the car. In the latter, connected services do the heavy lifting.

Transition to paid services

What is wild is that Mazda used to offer the first option on the fob. Now, it only offers the second kind, where one starts the car via phone through its connected services for a $10 monthly subscription, which comes to $120 a year. Rossmann points out that one individual, Brandon Rorthweiler, developed a workaround in 2023 to enable remote start without Mazda’s subscription fees.

However, according to Ars Technica, Mazda filed a DMCA takedown notice to kill that open-source project. The company claimed it contained code that violated “[Mazda’s] copyright ownership” and used “certain Mazda information, including proprietary API information.”

  • shyguyblue@lemmy.world
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    1 hour ago

    Mazda recently surprised customers by requiring them to sign up for a subscription in order to keep certain services. Now, notable right-to-repair advocate Louis Rossmann is calling out the brand.

    Services. Services!? What the actual fuck are you talking about!? Remote start isn’t a fucking service, it’s a feature, that they are trying to control through greed.

    • JasonDJ@lemmy.zip
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      44 minutes ago

      It’s a service if the only way to remote start the car, from the factory, is via a third party like 5G or LTE.

      How are all those 3G car services faring these days? There were cars as recent as M.Y. 2019 that have reduced functionality or no functionality that was originally paid for.

      What will it look like when LTE and 5G are inevitably shutdown and replaced?

      It’s one thing to say I have to buy a new $1000 phone. They almost go obsolete in other ways, or suffer extensive physical damage before the cellular radios get turned off. It’s another thing to say that a feature of an $80,000 car is gone forever. Even if it’s just a creature-comfort like remote start or remote windows. It’s bullshit.

      And then what? A $1500 credit off my next car of the same make for my ‘inconvenience’? Fuck right the fuck off. How much more does it cost to let a fob toggle it, from the factory floor?

      And besides that who the fuck wants to dig out an app to start their car when you could just have a physical button right there on the key? Having voice assistants or routines start it for you is cool and all, but it is well known that those will be obsoleted long before the rest of the car.

  • Kalysta@lemm.ee
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    2 hours ago

    This needs to be banned. In fact, “licenses” for things you buy should be outright banned entirely.

    • GhostFaceSkrilla@lemmy.world
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      1 hour ago

      But but, did you see the new “brand x brand x brand” product? The one where all the brands are owned by the same mega-corp and they just decided to smoosh their products together?

      Innovation is dead and buried.

  • wewbull
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    6 hours ago

    Bets on which car company is going to be the first to EOL a server and brick a bunch of cars because some key feature is now “unsupported”?

    • ebc@lemmy.ca
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      4 hours ago

      Enel is currently doing exactly that with their electric car chargers (the Juicebox), they’ve decided to pull out from the North American market and just shut down the servers. Like WTF, at least open-source the thing…

    • excral@feddit.org
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      5 hours ago

      Something similar already happened when bicycle manufacturer VanMoof went under. I believe there was a workaround if you extracted your bike’s crypto keys before the servers went down but otherwise you were practically screwed.

    • the_tab_key@lemmy.world
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      3 hours ago

      I just bought a new car and it has internet enabled remote start. The salesman touted the feature. My response: “oh so I can start the car in [one state] while I’m in [another state] so it’s ready for me when I get back?” He didn’t have a good response for that. Nice car, dumbass feature.

    • SeemsNormal@lemmy.world
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      8 hours ago

      I use mine all the time. I have about a 1/4 mile walk to get to my car, I like to start it in winter to heat up, or summer to cool down before I get to it.

      It’s a luxury, but one I enjoy.

      • desktop_user@lemmy.blahaj.zone
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        4 hours ago

        Lora and other RF based communication protocols exist and are much better ideas than using the internet. If someone is starting their car they are probably less than a mile away and the benefits of having something that works regardless of cell towers probably outweigh the benefits of being able to use it through bunker doors and across the globe.

        • frizop@lemmy.world
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          46 minutes ago

          add that an internet connected car is not something we want, we want our remotes which we already have to do this

    • hedgehogging_the_bed@lemmy.world
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      5 hours ago

      Nice for you to live somewhere mild enough your car doesn’t need to pre-heat but some people live in Chicago and other places where it still snows and pre-heating the car is a must 3 months of the year.

      • boonhet@lemm.ee
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        2 hours ago

        In truly cold weather, starting and idling your car doesn’t properly warm it up in any sane amount of time and can even be bad for the engine. What you want is an auxiliary heater like Webasto or Ebersprächer (sp?)

        Remote start would be nice with with mild weather or on a hot summer day when you need AC though.

      • Croquette@sh.itjust.works
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        5 hours ago

        I live in a snowy climate and we did just fine before the invention of wireless starters. My car does not have one and we manage just fine.

        That is a great QoL, but let’s not pretend this is necessary.

        My main point is fuck subscription for every fucking thing to try and squeeze more money, even worst by removing features and putting them back behind a paywall.

        However, we need to stop saying that things are necessary when most of the time they are convenient.

        Because that is how they get us to pay. Every little inconvenience is treated as if it absolutely needs to be adressed.

        Then, we can say fuck off to these companies and live with the inconveniences they left on purpose to sell a subscription.

        But until, companies will push these hardware subscriptions because it nets them more money.

        • octopus_ink@lemmy.ml
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          2 hours ago

          I live in a snowy climate and we did just fine before the invention of wireless starters. My car does not have one and we manage just fine.

          That is a great QoL, but let’s not pretend this is necessary.

          Yes, but we have had remote start without the internet for decades. It’s nothing but a cash grab. That’s what people are upset about here I think.

          They took a feature that did not require the internet, then made it require the internet, for literally no purpose except:

          But until, companies will push these hardware subscriptions because it nets them more money.

          It’s one thing to withhold a feature. It’s another thing to overcomplicate a feature for the purpose of withholding it.

      • ExFed@lemm.ee
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        4 hours ago

        …in Chicago … pre-heating the car is a must 3 months of the year.

        I don’t believe you’ve lived anywhere cold for very long. Cold places existed long before remote start. The car warms up while you finish shoveling and brushing off the car. You’re warm from shoveling, and the car is ready to go. If it’s just cold and you’re late to whatever, you sit your shivering ass down behind the wheel and drive away anyways…

        • bluewing@lemm.ee
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          3 hours ago

          The issue isn’t “I don’t want to be cold.” The problem is when it’s below 20F/-7C, you need to wait long enough for the coolant to warm enough to evaporate the moisture in the defrost vents and the inside of the windshield. Otherwise the inside of the windshield frosts over and you can’t see well enough to drive safely. And the colder it gets, the longer it takes.

          Do you need remote start? Nope. I don’t have it on my vehicles. But you will need to wait long enough to keep the windshield defrosted.

    • kameecoding@lemmy.world
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      10 hours ago

      Some people live in these tall things that are called, “not a single family house” and so starting the car from up there you would need some way to communicate to the car, keyfob ranges are limited.

      • Soggy@lemmy.world
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        8 hours ago

        It’s a good thing we invented remote start at the same time as the car itself, I can’t imagine the horror of only operating a motor vehicle I’m next to (let alone touching)

          • Soggy@lemmy.world
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            8 hours ago

            Remote start of any kind is a luxury and it’s wild to me that someone would defend internet car controls as any way important or even desirable. That’s what I’m talking about. Physical keys work totally fine and add like two seconds of time to the process.

            • Squirrelanna@lemmynsfw.com
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              4 hours ago

              Not when your door is frozen shut. I wrote another comment detailing my personal struggle as a second shift worker during the polar vortex in -40 degree weather. The guideline was five minutes before you began to risk serious damage, and that was about the length of my walk through the lot. Have you tried opening a car frozen shut by a literal sheet of ice while standing on another sheet of ice while your joints are already starting to stiffen from the cold despite the layers of winter clothing you’re wearing? Remote start stopped being a luxury for me when the Midwest winters started getting deadly cold.

            • kameecoding@lemmy.world
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              8 hours ago

              Remote start of any kind is a luxury

              Who said it was not?

              Physical keys work totally fine and add like two seconds of time to the process.

              YOu know except for the fucking case I described where you don’t live in a house so the keyfob might not reach so you need some other way to connect to the car to be able to remote start it.

              it’s wild to me that someone would defend internet car controls as any way important or even desirable.

              not my fault you struggle with social skills and can’t relate to other people

              • Croquette@sh.itjust.works
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                5 hours ago

                I mean, his point is still valid. Take the 2-3 mins it takes to go down and start the car.

                We managed before so let’s not pretend that wireless fob are necessary.

                • kameecoding@lemmy.world
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                  2 hours ago

                  And then what genius? Should I sit in the cold car or stand next to the cold car while it heats up?

                  The point of the remote start is to avoid this, are you all some brain damaged kind that doesn’t understand user experience?

                • Squirrelanna@lemmynsfw.com
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                  4 hours ago

                  Counterpoint: During the polar vortex everyone was told that staying outside in the -40 or lower temperatures for more than five minutes risked frost bite. I worked 2nd shift so I was getting out dead of night at the coldest time, walking to the back of the lot to a car covered in a sheet of ice that simply did not allow me to even open the door to physically start it. That’s a 4-5 minute walk already to a car that I can’t open, who knows how long to chip away ice I can’t see, sometimes can’t even reach leading to struggling with the door using brute force trying to get leverage standing on icy pavement just to FINALLY enter my car, which is still -40 inside.

                  Or I could have had remote start and skipped the potentially lost fingers. Thank goodness I had coworkers who started staying behind to help those that didn’t.

        • kameecoding@lemmy.world
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          8 hours ago

          In the winter I would, yes, if my car had it, sitting into a cold car in the morning fucking sucks, starting it 10 minutes before take off and have it defrost, and turn on seat/steering wheel heating would be the fucking tits, and I don’t live in a house so might not even have a line of sight on my car so keyfob wouldn’t be enough

  • LordCrom@lemmy.world
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    13 hours ago

    Having a car without internet connectivity would be a feature for privacy minded consumers

  • firepenny@lemmy.world
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    13 hours ago

    Why does the car need an internet connection? Rather get a car from 2005-2010 that doesn’t connect to the internet, more have a stupid subscription.

    • njordomir@lemmy.world
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      8 hours ago

      Yep, I got a very basic trim 2010-2015 car. I think it’s about as new as you can get without really bad enshitification. The upper trims even had some of the gimmicks and techy stuff. I loath to think if the day this car dies. I may only ride my bike from that point on.

    • ichbinjasokreativ@lemmy.world
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      11 hours ago

      Preach. Got a benz from 2009 that has all the features I want (heated seats, automatic climate control, rain sensor, etc) and none of the things I don’t want (remote connectivity, spyware, subscriptions).

  • werefreeatlast@lemmy.world
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    4 hours ago

    …And the third third-party way where you can clap on clap off the engine! It was fairly convenient for people who lived out of the city or a comfy isolation room. In Mexico they will also banned the whistle on 3rd party option where the owner would come up with a special whistle pattern to turn on the engine. Engines in the US would become confused and dangerous on the 4rth of July due to the constant pops and whistle noises. That’s why we never saw those features here.

  • Tygr@lemmy.world
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    15 hours ago

    Well, crap! Was seriously looking at the CX50. I’m not paying monthly to use stuff that’s already equipped in the car. Just madness.

    • homesnatch@lemm.ee
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      7 hours ago

      Love the CX-50…

      I acknowledge the cell connectivity in the car costs Mazda money to keep running. Most cars with that kind of connectivity charge for it. But, I think 10/month is too much.

  • Fizz@lemmy.nz
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    17 hours ago

    Car manufacturers are being so blatant about this stuff. It goes to show that they know how slow regulation is and they can milk it for all its worth.