• WrenFeathers@lemmy.world
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    2 hours ago

    Somehow an account with them was made using my info (email). I never signed up for that as I am not a fan of anime at all. Like, not even a little bit!

    I would never have made an account with them.

    So I signed in using the forgot password option, and thought I removed/deleted this account- but for months, I kept getting tons of spam from them. Like several a day. Turns out- they never deactivated or removed my account. It was still active!

    I had to threaten to sue them to get them to delete my account.

    So I’m glad to see them getting what they deserve. They’re shady as hell.

    • FellowHuman@lemmy.world
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      1 hour ago

      The denying of liking anime seems so severe like explaining your wife “I would never make gay pornsite account, I’m not fan at all. Like not even a little bit!!”

  • GreatAlbatrossA
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    4 hours ago

    I still remember when they cut their bitrates and lowered video quality.
    They denied it entirely, people proved that CR was full of shit.
    So CR responded by…Attacking the people who proved the streams were lower bitrate than before.

  • einlander@lemmy.world
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    7 hours ago

    I cancelled Crunchyroll after I found that someone else was using my account even after a changed the email and password multiple times. There wasnt even a way to force logout all devices. And the customer service said there was no problem. My watched video history just kept logging videos I never watched.

  • miss phant@lemmy.blahaj.zone
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    8 hours ago

    Crunchyroll is evil. I cancelled my subscription when I was lacking closed captions on english dubbed content (for a show that didn’t even have other audio available) and when I looked into their forums a staff member replied “We’re an entertainment service not a language learning service”, completely ignoring hearing impairment exists.

    • Ifera@lemmy.world
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      5 hours ago

      Holy fuck, that should be a fireable offense. They can say any corporate excuse and not do it, but that is just being dicks.

    • Blackmist
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      4 hours ago

      That’s half the reason I cancelled Amazon Prime. Subs missing on half their content.

      The other half was them putting ads into it.

    • brbposting@sh.itjust.works
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      6 hours ago

      It is really hard to make sense of this. Someone takes on free labor, and by simply couriering the output to your employee, your business benefits from the brightened mood of the worker—far outweighing any cost of having an intern distribute the day’s fan mail.

    • bassomitron@lemmy.world
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      9 hours ago

      Man, that’s pretty fucked up. I doubt anything will come if it from the legal side, but hopefully my cynicism is for naught. Voice actors already get shafted by the industry as it is, so taking away their fan mail without their knowledge is just another punch to the gut.

    • Zagorath@aussie.zone
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      8 hours ago

      Wow this seems really bad. I do suspect based on the way the VA describes it as being “care of…Crunchy roll”, it may not be the serious federal crime some are assuming. Idk what US law says about cases where it’s addressed to “[a person] c/o [an org]”, but if it’s actually addressed to the org with instructions inside indicating it’s intended for the person I highly doubt that’s such a serious crime.

      Doesn’t change the morals of it one bit. But unfortunately just increases the chance they may get out of it unscathed.

  • NuXCOM_90Percent@lemmy.zip
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    9 hours ago

    I was grandfathered in to the old funimation (?) subscription rates.

    Then I checked on a whim and crunchyroll had silently bumped me up to their insane monthly rates like five months prior.

    The good news was that it helped me to math out that it was almost always cheaper to just buy the blu rays for a season or two rather than do any of the online subscriptions for anime. And now I have a ridiculous plex server.

  • 🇰 🌀 🇱 🇦 🇳 🇦 🇰 ℹ️@yiffit.net
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    2 hours ago

    Are they a monopoly because of shitty business tactics (notwithstanding any shitty practices they do because they are a monopoly), or just because no other services outside of Japan wants anything to do with anime?

    Who do I actually have to blame for Crunchyroll being literally the only streaming service that is serious about anime?

  • Annoyed_🦀 @monyet.cc
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    10 hours ago

    Ohh yes. Fuck monopolying anime, i stop watching legit source because of that. Pirating is far more simpler.

    • Duamerthrax@lemmy.world
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      9 hours ago

      Rightstuf was just too good for this world. I cancelled my CR subscription when they fired their local IT people and outsourced to Moldova. The site was already subpar, but I supported it because they supposedly gave a better cut to the animation studios, but from that point, I knew things wouldn’t be getting better.

      This is what happens when your hobby goes mainstream.

    • Rolando@lemmy.world
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      9 hours ago

      I suspect the thought process was more contemptuous than sinister. Like: “the voice actors are getting fan mail?!? HA!”

  • AnyOldName3@lemmy.world
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    9 hours ago

    Conspiracy theory: they realised this news was about to break, and removed the comment section because they expected a shitshow where every one of their customers saw comments pointing out their crimes.

    As a dub watcher, the comment section was important. The dub comments were the only place to see what an unsubtitled background sign said or which scene had been cut from the manga that explained why something weird happened without there being comments from sub watchers full of spoilers for a couple of episodes later, which they don’t consider spoilers as the subtitled version of that episode was a week old.